Returns & Exchanges
At Duck and Cover, we want you to be fully satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized courier drop-off point and keep your tracking receipt until your refund has been processed.
